Price Match Guarantee

At Buy Insulation Online, we are dedicated to your service and would not want you, our customers, to pay more for pipe insulation, duct wrap, foil insulation rolls, valve jackets or any other insulation products. We take every effort to carefully choose and put together an array of top-quality insulation products and bring them to you at the most competitive prices. 

However, if you manage to find low-priced insulation products on other online insulation websites that are able to beat our prices, please feel free to email us and we will do our best to match their price. 

Whose prices can we match?

We will match the prices of other online stores that must be UK based competitor websites. 

Terms to be met for the price match:

  • The product must be brand new and identical in every way. The size, colour and all other specifications should be the same and the product must be provided on the same terms. We will not consider similar products. 
  • The product must be available for purchase straight away on the competitor's website as well as on Buy Insulation Online.
  • The competitor must be a UK-based online store (the domain name must end in “. co.uk").
  • If there are 2 or more products in an order, the price match will be applicable on the entire order, not on individual items of the order. 
  • The delivery address must not be on our excluded addresses list.

Conditions for a price match:

  • Only a price match request made before making a purchase is considered. 
  • We will not match promotion prices or discounted prices.
  • All taxes (including VAT) and postage charges must be included in the price being matched.
  • Price match promotion from competitor websites that include a refund or other reward is excluded.
  • The product should not be at a discount, be a part of any promotional offer or be included in any sale including sales like Black Friday. 
  • Products that are a part of any coupon offers, clearance sale, out-of-stock items, free items, financing offers, affiliate pricing errors, strikethrough pricing, 'was-now' prices, mail-in offers, open-box items, pre-owned items, gift card offers, credit card offers, rent/lease to own items, Point of Sale Activation cards will not be matched.
  • Prices will not be matched on hourly or daily sales, pre-orders or trade-in deals offered by competitors. Special/Bulk buy offers on eBay or other competitor websites will not be considered.
  • We must have the insulation products in stock and ready to ship. If they are out of stock then we will be unable to price match the out of stock products at that particular time.
  • Insulation price increases that are due to come into effect when the order is delivered or beforehand must be taken into account, whether the other retailer has neglected to do so or not.

How to contact Buy Insulation Online if you find a lower price?

You can email us with a link to the website where you found the product at a lower price. Our team will check the product, delivery terms and other conditions thoroughly. We will email you our response as soon as we can. We make every effort to maintain our prices as low as possible for all our online insulation listings. We retain the right to approve or reject the request.

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